Meet MySephora. Rewarding your loyalty is super simple. When you shop you earn points - and rewards - and the aim of the game is to work your way through our Bronze, Silver and Gold tiers, earning more exclusive treats as you go.
You're going to love it.
Earn your points
It's super-simple, when you shop you earn.
Points mean rewards
Choose a reward every time you earn 100 points.
Gold, Silver & Bronze tiers
Based on how much you've shopped with us over the last year.
Earn your pointsWays to earnEvery £1 spent = 1 point Leave a review and earn 2 points Attend an in-store service and earn 5 points
Points mean rewardsChoose a reward every time you earn 100 points:£5 gift voucher Iconic Beauty gift of your choice £5 charity donation
Common question and answers
What happens to the 10% off my two Brands You Love? Your current two favourite brands will carry over and you will continue to get 10% off your brands until it's time to make your next change.
What happens to my existing Rewards Vouchers? Don't worry, any existing Rewards vouchers will remain valid and keep their original expiry date.
Can I earn now towards the new programme?You can continue to earn Rewards in the current programme until MySephora launches. At the point of launch we will convert existing spend into MySephora points.
Is there a limit to how many points I can earn from writing reviews or attending in-store services?Also only 20 points out of 100 that contribute towards a reward, can be earnt from engagement acts.The remaining points will need to come from your purchases.
Can existing Rewards vouchers be redeemed on an Iconic Beauty Gift or Charity Donation?Any existing Rewards vouchers earned as part of the old programme will be issued as a £5 voucher and cannot be converted to an Iconic Beauty Gift or Charity Donation.
Will the tier system take into account what I’ve spent over that past year?Absolutely, on launch day your tier will be calculated on how much you have spent in the 12 months prior to MySephora launching
I already have Premier Delivery - will I keep that?Yes, anybody who is already signed up to Premier Delivery will keep their subscription end date. If you reach Gold tier before your subscription ends, it will be extended for another year for free
What happens if I forget my loyalty card when shopping in store? Can points be added online?Your loyalty card can be found online or on the app (there is no physical card), but stores will be able to identify you from your email address if you have trouble accessing your account in store
How does MySephora compare to the US programme?We have taken all the best bits from the US programme, Beauty Insider, and even added some more
Will we be told about MySephora sales in advance so we can prepare?Yes, we will be giving you notice to get your wishlists ready!